T-Mobile in Monroe Township, NJ Closed now

Reviews about T-Mobile

• ★ ☆ ☆ ☆ ☆

  January 06, 2019, by V K
  Awful customer service. I called about an issue I was having with the phone I got (I was given a new iPhone x that didn't have a working rear camera) and on the phone they assured me that they would be able to exchange it for me, I called ahead so I wouldn't waste any time. When I drove over they insisted they wouldn't be able to exchange it for free, instead I would have to pay a $50 restocking fee to exchange a phone that was broken when I got it!! They were not accommodating, even after a talk with the manager, nor were they apologetic about the issue. Don't visit.